FREQUENTLY ASKED QUESTIONS
How do I become a consignor? - Do I need an appointment to consign?
YES! Email us with your interest and a description of our items, and we will get back to you within 24 hours to schedule an intake appointment. shop@theloftonmain.com or you can go right to our calendely
What condition do items need to be in to be choosen as part of the inventory?
GENTLY PRE-LOVED, LIKE NEW, NEW WITH TAGS/NEW WO TAGS – CLEAN!!
How many items can I bring at a time?
You can bring as many items as you would like, we will go through them and choose what we thing is best suited for our brand and we will give you back what we do not accept. You can let us know if you want us to donate items for you rather than taking them back.
Do you accept all seasons year-round or seasonally?
Generally, we accept Seasonally but if you come in toward the end of a season, we may accept some items and price them lower than the seasonal items.
What is the consignor/boutiques commission structure?
Mid range brands priced $1-$300: 40% consignor 60% Boutique
High end brands priced $300+: 50% consignor 50% Boutique
Accepted brands: We accept almost all brands
No Walmart, Shein, Fashion Nova and we will accept some Amazon brands
What are your payment options?
Cash, Major Credit cards, Venmo, Afterpay $60 and layaway option for items over $300
What is your return policy?
NO Returns, you can choose to re-consign with us and make a commission off of your sale.
How long will my items be on the sales floor?
60- Days (terms are in our agreement)
How often do you do new inventory drop?
WEEKLY!!
How will we know about sales events and special events?
WEEKLY EMAILS, SOCIAL MEDIA POSTS (FB & INSTA & Tik Tok), COMMUNITY SHOUT OUTS – TRUST US, YOU WILL HEAR ABOUT IT!!
Do you do pop up events?
YES!! We would love to do pop up events and will attend any that compliments our business.
Will my items be brought to the pop-up events?
Yes we will choose several pieces from each consignor
No, LUXURY BRAND ITEMS WILL NOT COME TO POP EVENTS however we will feature the items as a list of available items in the store for customers to come and see them. If you would like us to include your Luxe item in our events we will need your permission prior to the event, we will reach out to you for permission if we are interested in one of your items for the event.
Do you accept knock-off bags and clothing?
NO!
How do your private shopping events work?
You call or email us with the date of your event, let us know what type of event, Bach, birthday (Tini party), girls’ day/night, etc. and will reserve the store just for you and your party (up to 10 people. You will have access to all new inventory in the Main Loft (Store) that came that week and you will receive discount throughout the store and services. $200 for two hours minimum. Ask about Luxe Lounge access. Must be 21 to host a private event. No children or teen parties.
Can I bring food and alcohol if I am hosting a private party?
YES! BYOB, We will provide a small charcuterie for your event and small serving plates. You are welcome to bring (i.e. charcuterie, dips, cupcakes etc.) NO Large meal or heated food
Do I need an appointment for permanent jewelry and ear piercing?
YES! Email us or call in to schedule an appointment.
Do you offer gift cards?
YES!
How Does the Wellness & Media room rental work?
The room is available for hourly or full day rental for yoga classes, meditation, podcast, reiki, meetings, esthetics, lash tech, massage, etc.
Call or email us for details. shop@theloftonmain.com