FREQUENTLY ASKED QUESTIONS

How do I become a consignor?  - Do I need an appointment to consign?

YES!  Click on this linke to make an appointment:  https://calendly.com/shop-theloftonmain/consignment-intake

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What condition do items have to be in to be choosen as part of the inventory?

• ITEMS MUST BE CLEAN/WASHED OR DRY CLEANED

• GENTLY PRE-LOVED, LIKE NEW, NEW WITH TAGS/NEW W/O TAGS

• ODOR FREE & WRINKLE FREE!!

 

How many items can I bring at a time?​

You can bring upto 25 items

 

Do you accept all seasons year-round or seasonally?

We select our inventory seasonally.  No exceptions. 

 

What is the consignor/boutiques commission structure?

Items priced $1-$300:                          40% consignor 60% Boutique

Items priced $300+:                              50% consignor 50% Boutique

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Accepted brands: We accept almost all brands 

Please look at our accepted list under the "how does it work" page. 

No FAST FASHION i.e. Walmart, Shein, Fashion Nova and we will accept some Amazon brands

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What are your payment options?

Cash, Major Credit cards, Venmo,  (COMING SOON: Afterpay $60 and layaway option for items over $300)

 

What is your return policy?

NO Returns, you can choose to re-consign with us and make a commission off  of your sale.

 

How long will my items be on the sales floor?

60- Days  (terms are in our agreement)

 

​How often do you do new inventory drop?

WEEKLY!!

 

How will we know about sales events and special events?

WEEKLY EMAILS, SOCIAL MEDIA POSTS (FB & INSTA & Tik Tok), COMMUNITY SHOUT OUTS – TRUST US, YOU WILL HEAR ABOUT IT!!

 

Do you do pop up events?

YES!! We would love to do pop up events and will attend any that compliment our business.

 

Will my items be brought to the pop-up events?

Yes we will choose pieces from each of our consignors. 

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Do you accept knock-off bags and clothing?

NO! AND WE AUTHENTICATE EVERYTHING. WE WILL KNOW IF ITS A FAKE. 

 

How do your private shopping events work?

• You call or email us with the date of your event, let us know what type of event, Bach, birthday (Tini party), girls’ day/night, etc. and will reserve the store just for you and your party (up to 10 people.

• You will have access to all new inventory in the Main Loft (Store) that came that week and you will receive discount throughout the store and services.  $200 for two hours minimum. 

• Must be 21 to host a private event. No children or teen parties. 

 

Can I bring food and alcohol if I am hosting a private party?

YES! BYOB, We will provide a small charcuterie for your event and small serving plates. You are welcome to bring (i.e. charcuterie, dips, cupcakes etc.) NO Large meal or heated food 
 

Do I need an appointment for permanent jewelry and ear piercing?

YES! Email us or call in to schedule an appointment.

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Do you offer gift cards?

YES! 

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How Does the Wellness & Media room rental work?

The room is available for hourly or full day rental for yoga classes, meditation, podcast, reiki, meetings, esthetics, lash tech, massage, etc.

 

Call or email us for details.  shop@theloftonmain.com